Privacy Policy

This privacy statement contains information you are entitled to when DAHRT Biocare AS (hereinafter «DAHRT», «we», or «us») processes your personal information using our website. Personal information is information that can be directly or indirectly linked to you.

We mainly process personal information because it is necessary information when buying products from our online store. In some cases, we will also process information for marketing purposes, or to comply with a legal obligation. You can read more about this below.

Content of the privacy statement

Contact information
What type of personal information do we collect?
For what purposes do we use personal information, and what is the legal basis?
Transfer to third parties
Marketing control
Your rights
Storage period
Security
Minors
Updates

1. LEGAL ENTITY AND CONTACT INFORMATION

DAHRT is responsible for the data-handling of personal data as described in this statement. This means that DAHRT is responsible for the security of your information, that it is processed legally, and that your rights are safeguarded.

If you have questions about our data handling of personal data, you can contact us at

DAHRT Biocare AS
Adresse: Postboks 9, 1333 Kolsås
Org. nr: 925 078 611
E-mail: info@ceventrix.com

2. WHAT TYPES OF PERSONAL INFORMATION DO WE COLLECT?

We collect and process the following information that may be related to you:
• Name
• Email
• General information about you such as address, age and gender.
• Phonenumber
• Purchase history information
• Any customer service enquiries
• For Norwegian customers: Reservations against contact

Reservations against contact are obtained through WooCommerce to ensure that we do not contact you if you have made a reservation.

Inactive accounts will be deleted after 6 months.

If you have ordered single products, your information will be deleted after 3 months.

When you use our website, we also use cookies to collect personal information about your behaviour on the website, including IP addresses. You can adjust this in your settings for cookies.

3. FOR WHAT PURPOSE DO WE USE PERSONAL INFORMATION, AND WHAT IS THE LEGAL BASIS

DAHRT only collects personal information for purposes relevant to our business. Our processing of information is always in accordance with with EU law described by the Privacy Regulation (GDPR) Article 6, entitled «Lawfulness of processing». Below is an overview of our purposes and legal basis.

Purpose	Categories of information we can process	Legal basis for processing and the reason for gathering information
Fulfill legal obligations: In some cases, DAHRT will process your personal data in order to comply with legal obligations, e.g. storage obligations in accordance with accounting and bookkeeping legislation.	For example, information about your customer relationship, including completed payments.	Processing is necessary to fulfill a legal obligation incumbent on DAHRT (GDPR art. 6 no. 1 (c)).
Analysis, development and operation of the website and our services: DAHRT will in some cases use personal information: 1) To carry out data analysis and audits. 2) To identify usage trends when using our websites and analyze the effectiveness of our communication. 3) To detect, prevent, investigate fraud and include (cyber) security monitoring and prevention. 4) To develop, increase, improve or modify our products and services. 5) To check your ability to access or use specific products or services. 6) Better understand how our products and services affect you and those you care about. 7) To operate and develop our business activities.	For example, contact information and information on customer interaction with our websites.	Our legitimate interest in the development and operation of the website, as well as the identification of demand for new products and services (GDPR art. 6 no. 1 (f)).
Customer Administration: DAHRT uses personal information to offer our services to you, including identifying you as a customer, communicating with you and giving you relevant messages about our services. We will use your personal information to fulfill the obligations we have undertaken for the implementation of service agreements with you, as well as customer administration and payment.	Contact information, customer enquiries and purchase history.	Necessary to fulfill an agreement that you are party to, or to implement measures at your request before entering into an agreement (GDPR art. 6 no. 1 (b)). In other events, it could be beneficial to our marketing to keep you updated on the latest updates.
Legal enforcement, reorganisations, etc .: To the extent necessary, we will be able to share your personal information with third parties to enforce our terms of purchase, to protect our rights, property, you or others. In addition, we may use, make available or transfer personal information to third parties in connection with reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or part of our business, assets or shares (including in connection with bankruptcy or similar processes ).	Contact information and information about your customer relationship.	Our legitimate interest in defending or enforcing legal claims. Our and third parties' legitimate interest in carrying out sales, restructuring of operations, including realization of assets (GDPR art. 6 no. 1 (f)).
Marketing: DAHRT wants to provide you with relevant information about news and products in the form of advertisements or newsletters. .	Contact information	Your consent, when this is required by applicable law (GDPR art. 6 no. 1 (a)). In other cases, marketing enquiries may be sent based on DAHRT's legitimate interest in keeping you up to date on news, trends and products (GDPR Art. 6 No. 1 (f))

If we use your consent as a basis for processing, you can withdraw this at any time, either by contacting us or by following the instructions given in our newsletters. The fact that you withdraw your consent does not affect the legality of our processing of personal data before the consent was withdrawn.

4. TRANSFER TO THIRD PARTIES

We may share personal information with the following third parties:

1) Our third-party providers, to provide services such as web hosting, data analysis, information technology and related infrastructure supply, customer service, email delivery, auditing and other services. Their data processing and access to personal information is regulated in agreements such as imposes a duty of confidentiality on third parties.

2) Other companies with which we collaborate on specific products or services, e.g. payment partners or partners for products that we jointly develop and / or market, or external telemarketing agencies that assist us in contacting customers.

3) To the relevant authorities to the extent that it is based on a legal obligation incumbent on us.

For customers within the EU/EEA, we do not transfer personal data to countries outside the EU / EEA.

5. MARKETING CONTROL

If you no longer wish to receive marketing communications from us, please contact us as indicated in point 1, or follow the relevant instructions provided in the marketing communications. You can restrict personalized ads on third-party websites by following the instructions in our cookie policy.

6. YOUR RIGHTS

You have the right to access your personal information, including requesting information about the origin, scope and recipients of the stored information and the reason why it is stored.

You have the right to ask us to correct, complete, anonymize and in some cases delete your personal information. If the information is incorrect or incomplete, you have the right to have the information corrected with the restrictions that follow from the law. You also have the right to object to our processing of your information where we have requested consent to process information about you and the right to withdraw this consent.

There are some exceptions to these rights. For example, we may, in some cases, deny you access to personal information if this means that you have access to personal information of another person, or if we are legally prevented from disclosing such information. In some cases, we may retain information even after you have withdrawn your consent, e.g. where a legal obligation requires us to retain the information. https://www.datatilsynet.no/rettigheter-og-plikter/den-registrertes-rettigheter/.

If you request a restriction on the processing of your personal data, this may mean that certain products and services will no longer be available to you. We therefore encourage you to contact us for more information about what consequences a restriction may mean for your customer relationship.

In order to exercise your rights, you can contact us as stated in section 1. You have the right to complain to the relevant supervisory authority (e.g., Datatilsynet in Norway), if you believe our processing of your personal data is illegal.

7. STORAGE PERIOD

We retain personal information for as long as is necessary or permitted in light of the purpose / purposes for which it was collected and as described in this privacy statement. The criteria used to determine our retention periods include: (i) how long we have an ongoing customer relationship with you; (ii) whether we are subject to a legal obligation; or (iii) whether storage is necessary to defend us against legal claims.

Unless we have legal obligations that require otherwise, information about you as a customer is stored for as long as a customer relationship exists and for a maximum of 6 months after termination of the contractual relationship.

8. SECURITY

All personal information is stored in a secure environment.Our website uses Secure Sockets Layer (SSL) encryption technology. This is one of the most advanced security technologies currently available for online transactions. It encrypts all your personal information so that it cannot be read as information over the Internet by unauthorised parties.

9. MINORS

Our website and services are not aimed at persons under eighteen (18) years of age, and we will not process personal data related to minors. If you are under the age of 18, you need permission from your parents or guardian to use the website. Contact your parents or guardian before using the website.

If you provide us with personal information to persons under the age of 18, it means that you confirm that you have the authority to do so, and that you can prove such authority to us on request.

10. UPDATES

We update this privacy statement periodically. Any changes will be effective when we post the revised privacy statement on the website. The privacy statement was last updated according to the «Last Updated» date shown above. If we make significant changes to this Privacy Statement, we will actively bring it to your attention.